Support
Help with connecting Umami, widgets and purchases in SiteGlance.
Contact
Email us and we'll get back to you. Include your iOS version and what you see on screen if something is broken.
[email protected]Common questions
- The app can't connect to my Umami instance
- Check that the address opens in Safari over HTTPS, that it points to where Umami is served (include the path if Umami lives under one), and that the account can view websites. The error message in the app tells you which of these failed.
- My instance only has an http:// address
- SiteGlance only connects over HTTPS. Put your instance behind a certificate first, for example with a reverse proxy.
- Where do I get an Umami Cloud API key?
- In Umami Cloud, open Settings and create a key under API keys, then paste it into SiteGlance when adding a Cloud connection.
- My widget isn't updating
- Widgets refresh on their own about every 15 minutes, but iOS decides the exact timing. Opening the app syncs them right away. Long-press a widget to choose which site it shows.
- How do I restore Pro on a new phone?
- Sign in with the same Apple ID, then go to Settings → SiteGlance Pro → Restore purchase.
- How do I remove my data?
- Delete the connection in Settings → Connections to remove its credentials, or delete the app to remove its cache.